Customer Service Staff:
Our Customer Service Staff is professionally trained to provide first class customer service. We have a bi-lingual team that is professional and courteous and will always put our customers first. For the convenience of our customers, we also have notary publics on staff for documents needed to pick up vehicles.
Our managers are here to help you with your requests during business hours.
Our dispatchers are available 24 hours a day to provide the best customer service available.
Our Drivers are professionally trained to provide fast, efficient removal of unauthorized vehicles. They photograph all violations and photos are available to management upon request. They are reliable and courteous and work hard to provide excellent service per our customers’ instructions. They are also trained to avoid confrontations with vehicle owners. All drivers are drug tested and background checked prior to employment. Safety is our number one priority. We feel it is important for our drivers to have a professional image.
All SWAT drivers are:
* Drug Tested
* State Licensed and Certified
* Receive regular training and updates on procedures and towing